Boosted characters tied to refunded expansion purchases will appear locked on the character selection screen.
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from Wowhead News https://ift.tt/3juPe2b
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With the Shadowlands expansion delays, Blizzard is offering refunds on pre-orders. As many players in our comments were curious what would happen to level 120 boosted characters tied to Heroic or Epic Edition Shadowlands pre-order perks, we wanted to highlight Blizzard's customer service policy.
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