Hey Moto G users
I'm attempting to email Motorola demanding them to release the blankflash files as I amongst many others are facing hard bricked phones.
To cut a long story short, one of my Moto G phones the Moto G 2014 (XT1072 aka Thea) worked fine and then suddenly it decided to not boot up (infinite boot animation screen). I sent it to Motorola and they sent it on to a repair company. I had an email from the repair company saying the phone had been rooted, which clearly it wasn't as the bootloader was still locked. Of course the method I have always rooted phones is via a custom recovery which means an unlocked bootloader is required.
Eventually the phone came back to me and they refused to touch the phone any longer. As Motorola didn't care from this point I thought about unlocking the bootloader. However, that didn't actually work as there was a message on the bootloader screen displaying 'Enable OEM Unlock in developer options'. This was impossible as I already knew the phone wouldn't boot and the only way to unlock the bootloader was to enable the option in the developer settings within the OS.
After playing around with some clear cache and formatting commands (which I obviously tried before I sent the phone off) via fastboot and an attempted bootloader unlock command (not done before until received back from the repair company), miraculously the phone did boot up and I was able to do an OTA update to Android 6 (Marshmallow). I did however keep the bootloader unlocked as everything seemed to run fine with the new update. After 4 days use of my phone the phone repeated apps crashing and eventually the infinite boot animation came back. From here I decided to unlock the bootloader and re-flash a stock ROM for this phone. The 5.0.2 ROM worked and I tried an OTA update to 6.0, the phone powered off and now the phone no longer boots and the bootloader is non-existent.
All I'm going to say is the Moto G series of phones are far one of the most popular, cheap, powerful, bargain phones on the market and it is a shame for them to die off never to be used again when bootloader corruptions occur. I'm going to email Motorola UK and share this thread with them showing a poll of users that also would like access to the blankflash files so we can start our phones on a clean slate. My phone may be a hardware issue but I want to at least give it another attempt by re-partitioning the phone and re-flashing it.
Thanks for reading
Will
I'm attempting to email Motorola demanding them to release the blankflash files as I amongst many others are facing hard bricked phones.
To cut a long story short, one of my Moto G phones the Moto G 2014 (XT1072 aka Thea) worked fine and then suddenly it decided to not boot up (infinite boot animation screen). I sent it to Motorola and they sent it on to a repair company. I had an email from the repair company saying the phone had been rooted, which clearly it wasn't as the bootloader was still locked. Of course the method I have always rooted phones is via a custom recovery which means an unlocked bootloader is required.
Eventually the phone came back to me and they refused to touch the phone any longer. As Motorola didn't care from this point I thought about unlocking the bootloader. However, that didn't actually work as there was a message on the bootloader screen displaying 'Enable OEM Unlock in developer options'. This was impossible as I already knew the phone wouldn't boot and the only way to unlock the bootloader was to enable the option in the developer settings within the OS.
After playing around with some clear cache and formatting commands (which I obviously tried before I sent the phone off) via fastboot and an attempted bootloader unlock command (not done before until received back from the repair company), miraculously the phone did boot up and I was able to do an OTA update to Android 6 (Marshmallow). I did however keep the bootloader unlocked as everything seemed to run fine with the new update. After 4 days use of my phone the phone repeated apps crashing and eventually the infinite boot animation came back. From here I decided to unlock the bootloader and re-flash a stock ROM for this phone. The 5.0.2 ROM worked and I tried an OTA update to 6.0, the phone powered off and now the phone no longer boots and the bootloader is non-existent.
All I'm going to say is the Moto G series of phones are far one of the most popular, cheap, powerful, bargain phones on the market and it is a shame for them to die off never to be used again when bootloader corruptions occur. I'm going to email Motorola UK and share this thread with them showing a poll of users that also would like access to the blankflash files so we can start our phones on a clean slate. My phone may be a hardware issue but I want to at least give it another attempt by re-partitioning the phone and re-flashing it.
Thanks for reading
Will
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